Our expert staff serve as navigators for your healthcare decision making. Through a series of telephone conversations, we review your medical situation, understand what is important to you, and help you develop a plan to address the many healthcare decisions you may face now or in the future.

Benefits of the Living Well Program

• A greater understanding of the medical situation and an increased awareness of options through improved communication with the medical team and ability to better navigate the healthcare system
• Being prepared for changes that may occur, resulting in reduced fear and anxiety over what may lie ahead
• A greater sense of control over your life while you are dealing with your illness
• A clear plan for managing your illness with patient choices being made proactively rather than reactively during a crisis
• Well thought-out choices about what care you want to receive now and in the future
• Development of next steps to make sure your care plan matches your personal goals and values
• Increased communication and a greater understanding of your wishes for all those involved in your care (doctors, caregivers, loved ones)
• Better informed loved ones who are more at ease about stepping in, if necessary, to make decisions on your behalf
• Decreased feelings of helplessness, guilt, and emotional burden for your family members