Vital Decisions helps patients ensure that what's important to them stays in the forefront when dealing with a challenging medical situation.
Vital Decisions improves the quality of care for members experiencing medical situations by addressing a fundamental gap within our current healthcare system.
Our Patients Say
“Keep up the good work, I am the patient’s wife and caregiver. I found the counselor very concerned and supportive of my needs also. I talked to her about things I couldn’t or didn’t want to reveal to my family.”
“It was good talking to someone other than your family who understands what you were going through. My counselor, Ariana was the sweetest, most caring person to discuss my condition with. Thank you Ariana.”
“Counselors were so easy to talk with. Listened to how I felt and respected my wishes. Very understanding and caring. Respected my decisions concerning medical care and life decisions. Concern & listening is a great asset.”
“Your representative was very patient and understanding of my situation. I felt much encouragement after speaking with her.”
“While we have a strong support network both emotionally and financially it still was helpful to “think out loud” to an objective outsider and receive confirmation that we are making good decisions.”